South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired.
PwC: South African Retail Sentiment Index 2023
PwC: South African Retail Sentiment Index…
PwC: South African Retail Sentiment Index 2023
South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired.