SPE Capital acquires stake in Moroccan BPO company
SPE Capital, a private equity firm focused on Africa and the Middle East, announced an equity investment of approximately MAD 330 million (c. $33 million) for the acquisition, by its private equity fund SPE AIF I, of a majority stake in Outsourcia, a Moroccan customer experience and business process outsourcing provider.
Founded in 2003, Outsourcia is an independent Moroccan customer experience, business process and medical outsourcing provider (i.e. medical reports editing), servicing a large base of top-tier international clients through a comprehensive, innovative, multilingual, and omnichannel offering. Over the past few years, Outsourcia has established itself as one of the leading operators in its core outsourcing market, on the back of continued organic growth as well as successful build-ups in France and sub-Saharan Africa. The group is today in the top 10 outsourcing companies for the French market.
Within the framework of the partnership with Outsourcia, SPE Capital will take over from AfricInvest, which has contributed both financially and strategically to the company’s development since 2016, and will support Youssef Chraïbi (founder and CEO of Outsourcia) and his management team in accelerating both organic and external growth initiatives with the objective of a continuous improvement of its offering and a strengthening of its international footprint.
Chraïbi said, “Over the past five years, Outsourcia has been able to deploy its growth strategy, based on geographic and sector diversification. With the support of AfricInvest, we have made strategic acquisitions in France and Madagascar. Having now an investment fund managed by SPE Capital in the group’s funding round should allow us to open a new chapter in our development and accelerate our organic and external growth, both in Europe and Africa. SPE’s entrepreneurial culture, its vision, and its experience in the region are all assets for continuing to implement our ’acquire and migrate’ strategy and consolidate our position as a major Moroccan independent player in the outsourcing business.”
Stéphane Heuzé, managing partner at SPE Capital added, “We are very proud to enter into this ambitious partnership with Youssef Chraïbi and his management team, whose renowned expertise in the outsourcing field allowed the company to experience a remarkable growth trajectory, within an attractive sector answering the growing and diversifying outsourcing needs as well as the challenges of access to employment on the continent.”
Outsourcia was advised by Asafo & Co. SPE Capital was advised by Gide (legal advisor), Deloitte (financial and tax advisor), Ibis Consulting (ESG advisor), and Matine Consulting (commercial advisor).
Closing of the transaction is subject to the satisfaction of customary closing conditions and is expected to take place over the summer.
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